Return & Refund Policy
At Favorite Family Doc, your safety and satisfaction are our top priorities. Because our products may include prescription medications dispensed by a licensed third-party pharmacy, our return policy follows strict medical and regulatory guidelines.
1. Prescription Medications
All prescription medications are final sale and cannot be returned or refunded once dispensed or shipped.
This policy is in accordance with federal and state pharmacy regulations to ensure medication safety, integrity, and proper handling.
However, we will gladly assist you if:
- You received the wrong medication
- Your order arrived damaged or compromised
- Your package was lost in transit
If any of the above occurs, please contact us within 5 days of delivery, and we will work with our pharmacy partner to resolve the issue promptly.
5. Medical Services
Fees for medical consultations, telehealth services, or prescription evaluations are non-refundable, as they reflect professional time and clinical review.
6. Contact Us
If you have any questions or concerns about your order, please contact us at:
Email: hello@favoritefamilydoc.com
Website: FavoriteFamilyDoc.com
We are committed to making this process as safe, fair, and seamless as possible.
Note: By placing an order, you agree to this Return & Refund Policy.